It’s hard to say…I don't even remember the details as it’s already been 4 years. I had to pass two rounds of interviews, the first one was very basic and dipped into my aspirations (with questions like "what do you want to do in 5 years.."). The second round was more interesting; I met my future Team Lead and I got a very good impression of the company.
As trainers, we deliver trainings for newcomers. That’s the main part of the job, but we also deliver additional "refresh" trainings for current advisors or we provide support on the floor when needed. A very important part is also learning new materials for trainings and getting familiar with new products and their features.
Working as a trainer is completely different than any other role I had within Infosys before. Each day brings different situations and sometimes it’s really challenging. One of the biggest challenges would definitely be the preparation, when a trainer needs to go through a lot of materials. If I put all my lesson plans together, the stack would be about half a meter :) As an achievement, I would definitely consider the fact that the quality of trainings is constantly improving and the project is still growing, which wouldn't be possible without successfully trained new people.
For my current role, there are a variety of trainings I’ve had to go through. It started with the initial technical introduction and continues with additional trainings on each new product or service which appears on the market. About the career, each trainer can grow within this role by gaining experience, evaluation from trainees (at the end of each training the trainees fill out a survey) and the option to pass different levels with certifications (i.e. when the trainer reaches a certain level, he/she can train other trainers – that is quite an important goal which is now in front of me).